For Mortgage Underwriters ·
What you'll accomplish
By the end of this guide, you'll have a Claude Project loaded with the Fannie Mae Selling Guide, Freddie Mac Single-Family Guide, and your lender's overlay documents — so you can ask guideline questions in plain English and get precise answers with citations, without navigating 1,400-page PDFs.
What you'll need
Before setting up the Project, gather the documents you'll upload:
Note: These are large documents. Claude Projects accept files up to a certain size — if the full guide is too large, upload specific chapters most relevant to your common questions (income, credit, property, eligibility).
Most useful chapters to prioritize:
What you should see: A project workspace with options for instructions and documents.
You are a mortgage underwriting guideline research assistant. Your job is to help a residential mortgage underwriter find accurate guideline information quickly.
Primary guideline sources (uploaded in this project):
- Fannie Mae Selling Guide
- Freddie Mac Single-Family Guide
- [Any lender overlays uploaded]
When answering guideline questions:
1. Always cite the specific chapter/section of the guideline (e.g., "Fannie Mae B3-3.1-01" or "FHA 4000.1 Section II.A.5")
2. Quote the relevant guideline language directly when possible
3. Note the effective date if it's relevant to the question
4. If the answer varies by loan type, product, or scenario, explain the differences clearly
5. If a question falls outside uploaded guidelines, say so clearly rather than guessing
6. If a borrower scenario has multiple interpretations, describe each and note the most conservative interpretation
Important: I am using your answers to inform real underwriting decisions. Flag any situations where I should verify with a compliance officer or the agency directly.
What you should see: Each uploaded document appears as a tile in your project. Claude can now reference these in all project conversations.
Test question: "On a Fannie Mae conventional loan, can a borrower use income from a 2nd job if they've only had it for 8 months? What documentation is required?"
What you should see: A precise answer citing the specific Fannie Mae section about supplemental income, including the 2-year history requirement, any exceptions for consistent part-time work, and required documentation — with guideline section numbers.